Terms of Service
Last updated: September 2026
These Terms of Service ("Terms") govern your use of melioramusic.com, our client portal, and the mixing and mastering services provided by Meliora Music Entertainment ("Meliora," "we," "us," "the engineer"). By hiring us, paying an invoice, or creating a client portal account, you ("client," "you") agree to these Terms.
1. Scope of Work
An invoice or agreed project covers professional audio mixing and/or mastering services for the specific song(s) or project(s) named in it. Services include the technical and creative processing of the materials you provide — we don't write, perform, or re-record your music for you.
2. Client Portal Accounts
If you're given a login to our client portal, you're responsible for keeping your password confidential and for anything done through your account. Let us know right away if you think your account's been compromised. You're responsible for the material you upload — see Section 8.
3. Payment Terms
Payment is due in full prior to delivery of final, unwatermarked files, unless we've agreed otherwise in writing. Invoices must be paid by the stated due date — late payment may delay delivery. In the client portal specifically, downloading a finished mix or master is locked until payment is confirmed; streaming it for review is always available while you decide.
4. Revisions
Pricing includes up to two reasonable revision rounds per song. Revisions are limited to mix or tonal adjustments and don't include new creative direction, re-arrangement, new vocal takes, or replacement files, unless we've separately agreed to that. Anything beyond two rounds, or outside that scope, is billable as additional work.
5. File Delivery
Final deliverables are provided after full payment is received, in industry-standard digital formats unless otherwise specified. Session files are not included unless explicitly agreed upon in writing.
6. Turnaround Time
Estimated turnaround times are a guideline, not a guarantee — actual delivery can vary with our workload, how many revision rounds are needed, and how quickly you respond to us. Rush delivery may be available for an additional fee.
7. Creative Discretion
Mixing and mastering are subjective, creative services. By engaging us, you acknowledge and accept our professional judgment and sonic aesthetic as part of what you're paying for.
8. Client Responsibilities
You're responsible for supplying properly prepared audio files. We're not responsible for issues caused by clipped, distorted, poorly edited, or misaligned source files. You're also responsible for having the rights to any material (stems, samples, reference tracks) you upload to us — don't send us anything you don't have the right to share or have worked on.
9. No Refunds
Because our services are custom, time-based creative work, all sales are final once work has begun. We don't issue refunds for completed or in-progress work.
10. Credits
We reserve the right to credit our work on a project for our own portfolio, website, and promotional use, unless you ask us in writing not to.
11. Ownership & Usage
Upon full payment, you retain full ownership of the final delivered audio. We retain no rights to your music beyond the portfolio and credit usage described above.
12. Our Intellectual Property
Separately from your music: the melioramusic.com website, its branding, design, and written content belong to Meliora Music Entertainment. You're welcome to link to it, but please don't copy or republish it as your own.
13. Acceptable Use
You agree not to:
- Upload or send us content you don't have the legal right to use, or that infringes someone else's copyright
- Use the client portal, our Instagram account, or any part of this site to harass, abuse, or spam anyone
- Attempt to access another client's files, account, or project information
- Use the site or portal in a way that could disable, overburden, or impair it for others
14. Disclaimer of Warranties
Our services and this website are provided "as is." While we take reasonable care with your files and your account, we don't guarantee the client portal or website will be uninterrupted or error-free, and we're not liable for delays or issues caused by factors outside our reasonable control (outages, internet issues, third-party service disruptions).
15. Limitation of Liability
To the extent permitted by law, Meliora Music Entertainment's total liability for any claim arising from our services or this website is limited to the amount you actually paid us for the project in question. We're not liable for indirect, incidental, or consequential damages, including lost profits or lost opportunities.
16. Termination
We may decline new work, or suspend or terminate a client portal account, at our discretion — for example in response to abusive behavior, non-payment, or a violation of these Terms. You're welcome to stop working with us at any time; fees for work already completed remain due.
17. Governing Law
These Terms are governed by the laws of the State of Mississippi, USA, without regard to its conflict-of-law principles. Any dispute arising from these Terms or our services will be handled in the state or federal courts located in Mississippi.
18. Changes to These Terms
We may update these Terms from time to time. If we make a meaningful change, we'll update the date at the top of this page. Continuing to use our services after a change means you accept the updated Terms.
These Terms describe our actual working practices as a small, hands-on mixing and mastering business — they aren't a substitute for legal advice. If you have questions about a specific situation, we're happy to talk it through directly, and you're always welcome to have your own legal counsel review anything before signing on.
19. Acceptance of Terms
Payment of an invoice, or use of the client portal, constitutes full acceptance of these Terms and Conditions.
20. Contact Us
Questions about these Terms? Email hello@melioramusic.com. For how we handle your information specifically, see our Privacy Policy.